Terms & Conditions
Last Updated: 22 May 2025
Welcome to the Growspark AI Ltd. website and services. These Terms & Conditions ("T&Cs") govern your access to and use of our website and services, including our AI solutions, as provided by Growspark AI Ltd., a Limited Company (Ltd.) registered in England and Wales. By accessing or using our website and services, you agree to be bound by these T&Cs.
1. Definitions
"Growspark AI Ltd.," "we," "us," or "our" refers to Growspark AI Ltd., a limited company providing AI solutions to Small and Medium-sized Enterprises (SMEs) in the UK.
"Services" refers to the AI solutions and related services provided by Growspark AI Ltd. through our website.
"User" or "you" refers to any business or individual accessing or using our website and services.
"Content" refers to any text, data, information, files, or other materials submitted or uploaded by users to our website or in connection with our Services.
2. Acceptance of Terms
By creating an account, accessing, or using our website and Services, you confirm that you have read, understood, and agree to be bound by these T&Cs. If you do not agree with any part of these T&Cs, you must not use our website or Services.
3. Account Creation
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.
4. Payment and Billing
Our Services are provided on a subscription basis. You agree to pay the applicable setup fees and monthly subscription fees as outlined on our website. Payment methods and billing cycles will be detailed during the subscription process. All fees are exclusive of applicable taxes.
5. User-Submitted Content
You are responsible for the Content you submit to our website or in connection with our Services. You represent and warrant that you own or have the necessary rights to grant Growspark AI Ltd. a license to use, reproduce, process, and display your Content for the purpose of providing the Services. You grant Growspark AI Ltd. a non-exclusive, worldwide, royalty-free license to use your Content as necessary to deliver the Services. You retain ownership of your Content.
6. Acceptable Use
You agree not to use our website or Services for any unlawful purpose or in any way that violates these T&Cs. Prohibited activities include, but are not limited to, transmitting harmful or offensive content, attempting to gain unauthorized access to our systems, and engaging in any activity that disrupts or interferes with our Services.
7. Intellectual Property
All intellectual property rights in our AI solutions, website content, software, branding, and proprietary technology are owned by Growspark AI Ltd. You are granted a limited, non-exclusive, non-transferable license to access and use our Services for your business purposes.
8. Data Protection & Privacy
Your use of our website and Services is also governed by our Privacy Policy, which details how we collect, use, and protect your information. Our Privacy Policy is compliant with UK data protection laws, including GDPR. Please review our Privacy Policy [Link to Privacy Policy].
9. Refund and Cancellation Policy
Specific refund and cancellation policies will be provided separately or linked within these T&Cs. By agreeing to these T&Cs, you also agree to the separate refund and cancellation policies.
10. Limitation of Liability and Disclaimers
Our Services are provided "as is" and "as available." Growspark AI Ltd. makes no warranties regarding the performance or suitability of our AI solutions or the accuracy of AI-generated results. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
11. Dispute Resolution
Any disputes arising from these T&Cs shall be resolved through good faith negotiations. If negotiations fail, disputes may be referred to mediation or the courts of England and Wales.
12. Termination
Growspark AI Ltd. may terminate your account and access to our Services for breach of these T&Cs. You may terminate your subscription at any time following our cancellation policy.
13. Links to Third-Party Sites
Our website may contain links to third-party websites. Growspark AI Ltd. is not responsible for the content or practices of these websites.
14. Changes to Terms
Growspark AI Ltd. may update these T&Cs from time to time. We will notify you of significant changes by posting the updated T&Cs on our website or through other communication channels.
15. Governing Law
These T&Cs shall be governed by the laws of England and Wales.
16. Contact Us
If you have any questions about these T&Cs, please contact us at: support@growsparkai.com